Locate Requests
Locate requests can be submitted online via ITICnxtor over the phone by calling either 1-800-428-4950 or 8-1-1.* The Dig Safe North Idaho center accepts locate requests from contractors, homeowners, or anyone else planning to dig in Idaho’s Bonner, Boundary, or Kootenai counties.
*Please note that the 811 call-routing system is based on the physical location you are calling from and/or the cell tower that routes your call. Dialing 811 from outside or near the Bonner, Boundary, or Kootenai County lines could result in your call being routed to a different call center. To reach the Dig Safe North Idaho 811 center directly, please call 1-800-428-4950.
If you have questions about processing tickets online contact [email protected] or call 1-877-668-4001 for assistance.
Digging Outside Bonner, Boundary, or Kootenai Counties
For Locates in Benewah and Shoshone counties, go to: https://nid811.com
For all other counties in Idaho, go to: https://www.digline.com
Membership
For questions regarding membership (billing, notification areas, ticket delivery, reports, etc.), please email [email protected] or by call 1-877-668-4001.
General Inquiries
For general questions regarding the KCUC and BBUCC’s partnership with One Call Concepts (OCC), please email [email protected] or by call 1-877-668-4001.